IBI Mineral Blue Knit Sneaker Men
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IBI Mineral Blue Knit Sneaker Men
Shipping / Entrega
CARIUMA ships worldwide since our launch, by partnering with carriers that we trust to offer you great service.
UK/Canada/Thailand DELIVERIES
- Free return included
- 2-4 business days
- Fully trackable with SMS updates
- Duties & taxes payable upon checkout (no extra fees upon delivery)
- Product value fully refundable once return is received (unused/unworn/unwashed)
- Shipping fee of US$4.95 for one pair of shoes. For two or more pairs, the shipping fees will be calculated at checkout
USA DELIVERIES
There are two shipping methods for USA deliveries.
Express
- Free return included
- 2-4 business days
- Fully trackable with SMS updates
- Duties & taxes payable upon checkout (no extra fees upon delivery)
- Product value fully refundable once return is received (unused/unworn/unwashed)
- Shipping fee of US$4.95 for one pair of shoes. For two or more pairs, the shipping fees will be calculated at checkout
Standard
- Free shipping with free return
- 9-12 business days
- Limited tracking with no SMS updates
- Product value fully refundable once return is received (unused/unworn/unwashed)
- Duties & taxes not included upon checkout (exempt for orders to the USA below USD$800)
AU/NZ DELIVERIES
- Free shipping with free return
- 2-4 business days
- Fully trackable with SMS updates
- Duties & taxes payable upon checkout (no extra fees upon delivery)
- Product value fully refundable once return is received (unused/unworn/unwashed)
HK DELIVERIES
- Free shipping with free return
- 2-4 business days
- Fully trackable with SMS updates
- Duties & taxes payable upon checkout (no extra fees upon delivery)
- Product value fully refundable once return is received (unused/unworn/unwashed)
JAPAN DELIVERIES
- Free shipping with free return
- 2-4 business days
- Fully trackable with SMS updates
- Duties & taxes payable upon checkout (no extra fees upon delivery)
- Product value fully refundable once return is received (unused/unworn/unwashed)
TAIWAN DELIVERIES
- Free shipping with free return
- 2-4 business days
- Fully trackable with SMS updates
- Duties & taxes payable upon checkout (no extra fees upon delivery)
- Product value fully refundable once return is received (unused/unworn/unwashed)
SOUTH KOREA DELIVERIES
- Free shipping with free return
- 2-4 business days
- Fully trackable with SMS updates
- Duties & taxes payable upon checkout (no extra fees upon delivery)
- Product value fully refundable once return is received (unused/unworn/unwashed)
INTERNATIONAL DELIVERIES
With DHL Express extensive reach, we are offering a door-to-door, no hassle, premium delivery service.
- Fully trackable with SMS updates
- No processing or shipping fees on order return
- Product value fully refundable once return is received (unused/unworn/unwashed)
- All import tax & duties for your order will be included upon checkout, no extra fees will be incurred after/when you receive your order
- Shipping fee of US$14.95 for one pair of shoes. For two or more pairs, the shipping fees will be calculated at checkout
- Delivery times as below:
| Location | Delivery time |
|---|---|
| Brazil | Up to 6 business days |
| Europe | Up to 4 business days |
| Asia Pacific | Up to 3 business days |
Order tracking
Once your order has been shipped, you will receive an email containing a tracking number to follow its progress online.
Our preferred shipping partner, DHL Express, also offers you the flexibility to make changes to your delivery options while your purchase is on its way to you. Enter your mobile number at checkout to receive an SMS notification after your order has been dispatched, or follow the link provided on the order confirmation email and choose from a range of options including:
- Rescheduling your delivery for another day
- Placing your shipment on hold if you are away from home
- Arranging to collect your order from a DHL service point
Full list of countries we deliver to
| Australia | Austria | Belgium |
| Brazil | Brunei | Bulgaria |
| Canada | China | Cyprus |
| Czech Rep., The | Denmark | Estonia |
| Finland | France | Germany |
| Greece | Hong Kong | Hungary |
| Ireland, Rep. Of | Italy | Japan |
| Korea, Rep. Of | Latvia | Lithuania |
| Luxembourg | Macau | Malaysia |
| Maldives | Malta | Mexico |
| Monaco | Netherlands, The | New Caledonia |
| New Zealand | Norway | Poland |
| Portugal | Romania | Singapore |
| Slovakia | Slovenia | Spain |
| Sweden | Switzerland | Taiwan |
| Thailand | United Arab Emirates | United Kingdom |
| USA |
Service update
Brazil
Purchases shipped to Brazil require a tax ID number (CPF - Cadastro de Pessoas Físicas). In order to avoid any possible delays, make sure you have this information available when DHL contacts you.
Please note, orders over 2999 USD require formal customs clearance. We recommend that you hire a broker to ensure you comply as your purchase could be confiscated if you fail to do this.
China
As clearance procedures vary between Chinese gateways, please contact your local DHL on the telephone numbers below to receive further information.
Call DHL from within China: 800 810 800 (from a landline) or 400 810 8000 (from a mobile).
From the rest of the world:
North China – 86 10 67806680
East China – 86 21 55514777
South China – 86 20 86669288
Depending on the clearance method and value of your order, you may need to provide DHL with further information, such as a copy of your ID and a consignee’s declaration letter.
Italy
Purchases shipped to Italy require a Taxpayer’s ID number. In order to avoid any possible delays, make sure you have this information available when DHL contacts you.
South Korea
All South Korean postcodes must now be 5 digits.
To avoid any possible delays, make sure your postcode is entered correctly when placing your order.
Portugal
Previously, the first four digits of your postcode were sufficient when entering your delivery address.
We now need all seven digits in order to ensure you don’t experience delays. Please enter this correctly at checkout.
SINGAPORE DELIVERIES
Ninja Van
- Free shipping with free return
- 1-2 business days
- Tracking available
- Product value fully refundable once return is received (unused/unworn/unwashed)
If you have any questions on shipping, please contact customer care at help@cariuma.com or live chat us.
Return and Exchange
What is your return policy?
Returns and Exchanges are accepted if your sneakers are:
- Within 30 days of receipt
- Unworn
- Unwashed
- In Original Packaging
When trying on your CARIUMA for the first time (to test fit & comfort), please make sure to only wear them inside on a clean floor. If you plan to return them (or think there’s a slight chance you might need to exchange them), we ask that you refrain from wearing them outside. This eliminates the possibility of dirt, grime, etc. We cannot accept any sneakers that have been worn down, disheveled, washed or altered in any way.
How do I return or exchange my order?
U.S Customers
Here are two options for you to return or exchange your sneakers:
-
Return or Exchange In Person
Visit a Happy Returns Return Bar. Click here to find a location near you. Please bring your unworn sneakers in the original packaging. Your refund or exchange will be initiated immediately if your return is approved. -
Return or Exchange Online
Visit our Returns Center. You can either print a shipping label and drop off at the carriers listed on the label (USPS or FedEx). Or you can take your sneakers in their original box to a Happy Returns Return Bar. You will receive an email when your return is approved and your refund or exchange has been processed.
International Customers
Reach out to us at help@cariuma.com with your order number and request. We will send you your return label and instruction.
How long does a refund or exchange take to process?
U.S Customers
-
Refund or Exchange via Happy Return Bar
After your original pair of sneakers has been accepted at a Happy Returns Return Bar, your refund will be initiated immediately and your new exchange order will ship out within 24 hours. Click here to find a Happy Return Bar location near you. -
Refund or Exchange via Mail
Once your return has been approved, your refund will be initiated or your exchange order will be shipped. It takes up to 3 weeks for our warehouse to process it. Click here to start your return.
International Customers
It takes up to 3 weeks for our warehouse to process your return or exchange, we’ll notify you once your return has been approved
How much will I be refunded?
You will be refunded the original product value. We do not refund any shipping fees or taxes and duties paid to authorities. The amount will be refunded to your original mode of payment.
*Refunds made in Singapore will include product value and government tax.
Do you offer exchanges?
For Australia, New Zealand, Japan, South Korea, Hong Kong, Taiwan, Singapore orders. You can exchange sneakers for different products with the same price.
For US orders, you can exchange to products suggested by Happy Return.
We are working on making Exchanges available for other areas and countries. Stay tuned. In the meantime, if you want sneakers in a different size or color, we suggest you to return the sneakers and repurchase.
Men's Size Guide
- Our sneakers run true to size
- If your shoe size varies (for example, sometimes you're an 8, sometimes you're an 8.5) we recommend sizing up
|
USA Men |
BR | EU | UK |
Foot Length (cm.) |
|---|---|---|---|---|
| 5 | 35 | 37 | 4 | 23.3 |
| 5.5 | 36 | 38 | 4.5 | 23.8 |
| 6 | 36.5 | 38.5 | 5 | 24.2 |
| 6.5 | 37 | 39 | 5.5 | 24.6 |
| 7 | 37.5 | 39.5 | 6 | 25 |
| 7.5 | 38 | 40 | 6.5 | 25.4 |
| 8 | 38.5 | 40.5 | 7 | 25.6 |
| 8.5 | 39 | 41 | 7.5 | 25.9 |
| 9 | 39.5 | 41.5 | 8 | 26.3 |
| 9.5 | 40 | 42 | 8.5 | 26.7 |
| 10 | 41 | 43 | 9 | 27.1 |
| 10.5 | 41.5 | 43.5 | 9.5 | 27.6 |
| 11 | 42 | 44 | 10 | 28.0 |
| 11.5 | 43 | 45 | 10.5 | 28.4 |
| 12 | 43.5 | 45.5 | 11 | 28.9 |
| 12.5 | 44 | 46 | 11.5 | 29.3 |
| 13 | 45 | 47 | 12 | 29.9 |
Made from the earth. Lighter than air.
You asked for a greener sneaker, we listened.
This time we knit our sneakers from self-regenerating bamboo & recycled plastics from heel to toe. IBI is high performance, low impact and ultra lightweight. Wearing IBI, you’ll be lighter on your feet and leave behind a smaller footprint.
- Upper & Lining: Perfect-fit Bamboo Knit (with a touch of recycled polyester)
- Insole: Removable lightweight memory foam + cork + Mamona oil (& a secret message)
- Outsole: Green EVA made from sugarcane
- Laces: Recycled & recyclable plastic bottle threads
The DNA of IBI
This is what happens when your sneakers go vegan.
-
Bamboo Knit
Bamboo is harvested from the stalk and rapidly self-generates, leaving tree & soil intact.
-
Sugarcane Outsole
Our durable outsoles are made with Green EVA from sugarcane and a negative carbon emissions balance.
-
Vegan Insole
Our signature memory foam insole is now made with recyclable cork & organic mamona oil.
-
Recycled Plastics
IBI’s lining, laces, threads and our logo labels were made from recycled plastic bottles.
Cool-Classic Look
Featherweight
Machine Washable
100% Vegan
Slip-On
Perfect-Fit Knit
Small Environmental Footprint
Our Sustainability Evolution
Our Sustainability Evolution
-
Carbon Neutral Co.
Our goal was to get our carbon footprint to zero impact. We've arrived.
-
Dual-Purpose Packaging
We've gone minimalist. Now our sneakers are delivered to your door in one box, which acts as both packaging and your shoe box.
-
Partnership with Soles4Soles
We donate our lightly-used sneakers to Soles4Souls - a nonprofit organization that provides footwear to underserved communities.
#CaughtInCariuma
Show us how you style your IBI sneakers + check out how influencers are already wearing our vegan collection.
You made it to the bottom of the page!
Very impressive. If you're still in the mood to read about our company-wide sustainability initiatives, we've got you covered.